Case Studies

"Permanent General Assurance Corporation Uncovers Process Gaps Impacting First Call Resolution and Decreases AHT with UpStart and UpTake..."

"407 ETR Increases Customer Service Levels and Decreases AHT, while Adhering to Privacy Laws..."

"VOXCOM Maximizing Efficiency through Upstream Works’ Telesales Automation..."

"Durham Contact Center Completes Technology Makeover in 4 Weeks and Wins Major RFP..."

UpStream Works