Strategic Partner- Novo Technologies

Novo Technologies is a leading innovator and provider of flexible, cost-effective and adaptable contact center Key Performance Indicators measurements and compliancy solutions.

Since its foundation in 1995, Novo Technologies has experienced remarkable growth and received numerous awards for its ingenuity and innovation. It has been providing innovative technology and superior service to hundred of organizations in financial services, health care, and governments areas within Canada, United States, Mexico, Brazil, Costa Rica, Colombia, and Vietnam.

Novo Technologies empowers organizations with its leadership in the development and integration of new software solutions to proactively capture and manage enterprise transactional content effectively, enabling the extraction of business intelligence from customer interactions, while providing its clientele with the best customer experience.

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