Upstream Works

6 Calls In Queue

6 Calls in Queue is Upstream Works’ comic that affectionately poked at the Call Center industry. Though we’re no longer doing new ones, we’ve collected all the previous comics and put them in a book. The book also contains valuable call center tips combined with some of our perspectives.

The book is available as a pdf file - click here to download. And if you would like the printed book, please email us.

We sometimes get requests to use these comics in presentations. Feel free to do so, as long as they are presented unchanged.

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UpStream Works