Computer Telephony Integration – Beyond Screen Pop

Computer Telephony Integration (CTI) still seems to be topical and a bit mysterious to a lot of organizations.  Join us in this all new webinar to find out more about what advanced CTI applications really can do for your contact center, and how automation can save you money by reducing handle times, routing errors, and compliance issues.

We look forward to your participation!

Date: Wednesday, February 22, 2011

Time: 2:05PM – 3:00PM Eastern Standard Time

For access to the recorded webinar click here.