Events
Upcoming Events:
- February 8, 2012: Simplifying Cross Channel Customer Experience Management
- February 15, 2012: Enabling the Multi Channel Contact Center (Encore Presentation)
- February 22, 2012: Computer Telephony Integration – Beyond Screen Pop
- April 15, 2012: Frost and Sullivan Customer Contact 2012 East
| Mon | Tues | Wed | Thur | Fri | Sat | Sun |
|---|---|---|---|---|---|---|
1
Webinar: Introduction to First Contact Resolution
|
2 | 3 | 4 | 5 | ||
| 6 | 7 |
8
Simplifying Cross Channel Customer Experience Management
|
9 | 10 | 11 | 12 |
| 13 | 14 |
15
Enabling the Multi Channel Contact Center (Encore Presentation)
|
16 | 17 | 18 | 19 |
| 20 | 21 |
22
Computer Telephony Integration – Beyond Screen Pop
|
23 | 24 | 25 | 26 |
| 27 | 28 | 29 | 1 | 2 | 3 | 4 |
