upstreamworks.com
  • Demo
  • Customer Login
  • Partner Login
  • Contact us
  • Products
    • All Products
    • Agent Desktop
    • AgentNow Video CX
    • Supervisor Desktop
    • Digital Desktop
    • AI & Automation
      • AI & Automation Solutions
      • AI Ecosystem
      • Omni AI Hub
    • Application Integrations
    • Assist Knowledge
    • Omnichannel CX
    • Analytics & Reporting
  • Solutions
    • All Platforms
    • Amazon Connect
    • Cisco Enterprise
    • Digital Solutions
    • Webex Contact Center
    • Healthcare Solutions
    • Security & Compliance
  • Resources
    • All Resources
    • Blog
    • Customer Stories
    • Demos & Videos
    • Events
    • Glossary
    • Podcasts
    • Roles
    • Webinars
    • Reports & Insights
  • Support
    • Support & Services
    • Subscription Agreement
      & Activation
    • Professional Services
    • Training
  • Partners
    • All Partners
    • Become A Partner
  • About Us
    • Company
    • Contact us
    • Awards
    • Leadership
    • Careers
    • News
  • Home
  • Products
    • All Products
    • Agent Desktop
    • AgentNow Video CX
    • AgentNow on Azure
    • AgentNow on Webex
    • Supervisor Desktop
    • Digital Desktop
    • AI & Automation Solutions
    • AI Ecosystem
    • Omni AI Hub
    • Application Integrations
    • Assist Knowledge
    • Omnichannel CX
    • Analytics & Reporting
  • Platforms
    • All Platforms
    • Amazon Connect
    • Cisco Enterprise
    • Digital Solutions
    • Webex Contact Center
    • Healthcare
    • Security & Compliance
  • Resources
    • All Resources
    • Blog
    • Customer Stories
    • Demos & Videos
    • Events
    • Glossary
    • Podcasts
    • Roles
    • Webinars
    • Reports & Insights
  • Support
    • Support & Services
    • Subscription Agreement & Activation
    • Professional Services
    • Training
    • Notifications
  • Partners
    • All Partners
    • Become A Partner
  • About us
    • Company
    • Contact us
    • Awards
    • Leadership
    • Careers
    • News
  • Partner Portal

Upstream Works in the News | October 26, 2017

Upstream Works Announced as Winner of the 2017 Tech Culture Award

Celebrating the Best Places to Work in Technology Vaughan, ON October 26, 2017 – Upstream Works Software Ltd., a provider of Omnichannel Contact Center solutions, announced today that TMC, a global, integrated media company, named Upstream Works as a 2017...

Read more
Upstream Works Blog | October 25, 2017

The Key Ingredients Needed to Foster Customer Loyalty

Serving up customers a great omnichannel contact center experience is a tall order but it doesn’t need to be complicated. In fact, for the most part, the average consumer is looking for a simple, feel-good type of experience rather than...

Read more
E-News | October 19, 2017

What’s Up? – Upstream Works Partner Update

                  October 2017 Edition  Welcome Welcome to the first edition of What’s Up?, a newsletter for our partner community. This publication provides an update on what’s new at Upstream Works, including product announcements, events and webinars, new ways Upstream...

Read more
Upstream Works Blog | October 18, 2017

Contact Center Fraud – Are You at Risk?

Contact Center fraud is on the rise, in fact according to a report by Pindrop Labs, it increased by 113% from 2015-2016. One of the largest areas of growth is with agent assisted phone calls, which provides fraudsters with the...

Read more
E-News | October 17, 2017

Leverage What You’ve Got – Real Business Value with a Connected CX

    Contact Centres are complex and customer expectations are rapidly changing. There are often multiple groups, several lines of business, separate databases, numerous agent desktop applications, a blend of voice and digital channels and various legacy and in-house systems....

Read more
Page 15 of 22« First‹ Previous111213141516171819Next ›Last »

Products

  • All Products
  • Agent Desktop
  • AgentNow Video CX
  • AgentNow on Azure
  • AgentNow on Webex
  • Supervisor Desktop
  • Digital Desktop
  • AI & Automation Solutions
  • AI Ecosystem
  • Omni AI Hub
  • Application Integrations
  • Assist Knowledge
  • Omnichannel CX
  • Analytics & Reporting

Solutions

  • All Platforms
  • Amazon Connect
  • Cisco Enterprise
  • Digital Solutions
  • Webex Contact Center
  • Healthcare Solutions
  • Security & Compliance

Resources

  • All Resources
  • Blog
  • Customer Stories
  • Demos & Videos
  • Events
  • Glossary
  • Podcasts
  • Reporting and Insights
  • Roles
  • Webinars

Support

  • Support & Services
  • Subscription Agreement & Activation
  • Professional Services
  • Training

Partners

  • All Partners
  • Become A Partner

About Us

  • Company
  • Contact us
  • Awards
  • Leadership
  • News
  • Careers
  • Privacy Statement

© 2025 Upstream Works All Rights Reserved.

  • Company
  • Contact us
  • Awards
  • Leadership
  • News
  • Careers
  • Privacy Statement