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Upstream Works in the News | September 1, 2012

Upstream Works Appoints New Vice President

Upstream Works Appoints New Vice President Karen Miller Rejoins Upstream Works Software as Vice President, Business Development Focused on Cisco Toronto, Ontario September 1, 2012 – Upstream Works Software, the world leader in Business Interaction Management software, announced that it has...

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Upstream Works in the News | June 12, 2012

Upstream Works Releases Upstream Works for Finesse at Cisco Live

Upstream Works Releases Upstream Works for Finesse at Cisco Live Upstream Works Features Cisco Finesse Agent Desktop Functionality Toronto, Ontario June 12, 2012 – Upstream Works, providers of multichannel insight and automation solutions for contact centers, announced the debut of Upstream...

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Upstream Works in the News | May 22, 2012

Upstream Works to Exhibit at Call Center Week 2012 in Las Vegas

Upstream Works to Exhibit at Call Center Week 2012 in Las Vegas Upstream Works Features Multichannel Agent Desktop and Analytics Toronto, Ontario May 22, 2012 – Upstream Works, providers of multichannel insight and automation solutions for contact centers, announced its attendance...

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Upstream Works in the News | May 8, 2012

Upstream Works Releases Contact Center Agent Desktop Version 3.0

Upstream Works Releases Contact Center Agent Desktop Version 3.0   New Features Continue to Improve Contact Center Agent Productivity Toronto, Ontario March 8, 2012 – Upstream Works, providers of insight and automation solutions for contact centers, announced the debut of the...

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Upstream Works in the News | January 1, 2012

Upstream Works Introduces The Interaction Management Strategy Development Process

Develops a Plan to Improve Your Customer Experience Toronto, Ontario January 1, 2012 – Upstream Works Software, a leading provider of Business Interaction Management solutions today announced its formal Interaction Management Strategy Discovery Process. This process is a step by step...

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