Cisco Agent Desktop to Upstream Works for FinesseYour contact center Cisco Agent Desktop (CAD) migration can be both simple and rewarding with Upstream Works for Finesse. Watch a Demo
When you upgrade to UWF, you can keep the features you know and are accustomed to using, and reap the benefits of additional functionality with:Single Agent Desktop and Management Simplicity for all channelsVoice and Omnichannel configurationsSeamless integration capabilities protecting your existing technology investmentsSupport for all Cisco Collaboration platforms including UCCE, PCCE, UCCX, HCSDownload PDF