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In the media

Future of Customer Service: Will AI Take Over?

As customers push for faster, better service, many MSPs are thinking about incorporating AI in some capacity to up the ante. While still immature, many believe that AI can improve the customer experience. A recent survey found that 62% of customer service specialists believe that AI/automation tools help them understand their customers better.

Media inquiries: media@upstreamworks.com · All news

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