Upstream Works for Finesse brings the Omnichannel Customer Journey together for increased customer engagement and agent success.

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Upstream Works for Finesse benefits everyone

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With over 10 years of award winning omnichannel innovation we bring contact center expertise and a best-in-class market leading solution. We enable organizations like yours to provide exceptional user experiences and benefit from rewarding customer engagements, while leveraging existing investments. Our extensive partner network allows us to provide the benefits and measurable results of our solutions to organizations worldwide.

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