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Events

ConvergeOne 2018 National Sales Conference Feb 21-22, 2018 Denver, CO

2018 Pivot Kickoff Feb 26, 2018 Plano, TX

Housing Technology Conference March 6-8, 2018 Oxfordshire, UK

Cisco Customer Care UCCE Partner Technical Summit Apr 10-13, 2018 Boxborough, MA

Upstream Works provides Omnichannel Contact Center software to increase customer engagement and increase agent success.  We bring the entire customer journey together, across all channels and all applications. From the agent desktop with interaction management across all channels to reporting and analytics, Upstream Works is uniquely positioned to deliver best-in-class omnichannel interaction management to any organization.
Learn more about Upstream Works for Finesse (UWF)

At Upstream Works, we’re redefining the customer experience – for you, your customers, for all of us.