NewTotalix™ is deployable from 1 December 2026

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Partners

Work with 50+ partners worldwide.

Resellers, delivery partners, consultants and technology partners — including the Catalyst network — sell, implement and support Upstream Works software in every region we serve.

Partner Program 2026

The partnership built to grow your AI and CX practice.

Every partner receives the same access, support and earning opportunity. There are no gates to clear before you can sell and no minimums to maintain your standing. Earn on every deal, with the same support on opportunities of every size.

  • New-client rebate
  • Co-marketing fund

Runs on and inside the platforms your customers already run.

CX platforms Totalix™ runs on and enhances

  • Cisco
  • Webex by Cisco
  • Amazon Connect

Business applications Totalix™ Embedded can run inside*

Don’t see yours? Request your application and we’ll book a session to scope it, then build it out.

* Integration with any application is subject to testing, the application’s version and edition, API access and compatibility, the vendor’s terms, and final acceptance by Upstream Works and the application provider. All product names, logos, trademarks and copyrights belong to their respective owners; their use here identifies compatibility only and does not imply endorsement.

AI engines you can bring

  • Google Gemini
  • OpenAI
  • Claude by Anthropic
  • Microsoft AI
  • Google Dialogflow
  • IBM Watson
  • Amazon Lex
  • Amelia
  • Uniphore

Questions about partnering.

Who are Upstream Works’ key partners?

Presidio, TTEC Digital, Natilik, Endava, World Wide Technology, Raise GTM, Bucher + Suter, Trace3, Gamma, Accenture, Computacenter, Firstsource, Sentinel Technologies, Verizon, V3Gate, Westcon-Comstor, Arraya Solutions, Bell, CONNECT Professional Services, Expertflow. Presidio, TTEC Digital, Natilik, Endava, World Wide Technology, Raise GTM are global and deliver every Upstream Works product; Bucher + Suter is a dedicated Cisco specialist worldwide. Every partner sells Totalix™, UWXP, UW Knowledge & Assist, UW Insights and AgentNow.

What kinds of partner does Upstream Works work with?

Four: resellers who transact, systems integrators and delivery partners who implement (using the ENGAGE method), consultants and advisors who refer through the Catalyst Partner Network, and technology partners who integrate.

What is the Catalyst Partner Network?

An invitation-only referral and advisory program for consultants, executive advisors and systems integrators who influence enterprise CX and AI decisions. Members earn rewards for warm introductions, active deal support and co-led engagements.

What does the Partner Program offer?

The same access, support and earning opportunity for every partner, with no gates and no minimums: a new-client rebate and a co-marketing fund on registered deals, direct access to Sales, Solutions Engineering, Professional Services and Support, and a structured 90-day launch.

Who delivers UWXP?

Upstream Works and its partners, using ENGAGE: Evaluate, Narrow, Ground, Assemble, Go-live, Evolve.

Ready to partner with Upstream Works?

Tell us about your firm and how you go to market. We start with a program discussion, then a business review, then your 90-day launch.