CUSTOMER STORIES
Highlighting Customer and Partner Success with Upstream Works
United Airlines
United Airlines Unveils ‘Agent on Demand’ a New Customer Service Experience
Watch this mini-interview to hear from our speakers, Rob Bence, Director, Digital Technology, Airports (Global), United Airlines and Jeff Palmer, CRO, Upstream Works.
Paychex
Leading HR, Payroll, and Benefits Solutions Provider Transforms Customer Care
Paychex realizes the power of data-driven omnichannel solution
Mitchell 1
Premium Automotive Software Provider Differentiates Itself with Exceptional CX
Mitchell 1 provides software, repair information, and marketing services for the automotive aftermarket, medium truck, and heavy truck industries.
Healthcare Services
Health Insurance Provider Gains Visibility, Improving Service Across Channels
Enhanced agent and member experience through actionable analytics
Financial Services
Progressive Credit Union Personalizes Banking Services through Integrations
Financial institution improves efficiency and service levels across all channels
Telecom
Large Telecom Provider Eliminates Silos and Improves Communications Across the Organization
Large telecom provider eliminates silos and improves communications across the organization