Customer Stories
Highlighting Customer and Partner Success with Upstream Works
United Airlines
United Airlines Unveils ‘Agent on Demand’ a New Customer Service Experience
Watch this mini-interview to hear from our speakers, Rob Bence, Director, Digital Technology, Airports (Global), United Airlines and Jeff Palmer, CRO, Upstream Works.
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Paychex
Leading HR, Payroll, and Benefits Solutions Provider Transforms Customer Care
Paychex realizes the power of data-driven omnichannel solution.
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Mitchell 1
Premium Automotive Software Provider Differentiates Itself with Exceptional CX
Mitchell 1 provides software, repair information, and marketing services for the automotive aftermarket, medium truck, and heavy truck industries.
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Healthcare Services
Health Insurance Provider Gains Visibility, Improving Service Across Channels
Enhanced agent and member experience through actionable analytics.
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Telecom
Large Telecom Provider Eliminates Silos and Improves Communications Across the Organization
Large telecom provider eliminates silos and improves communications across the organization.
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