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E-News | May 25, 2017

Get all the Features for Today’s Modern Contact Center Migrate from CAD/ CTIOS to Upstream Works for Finesse

Trouble viewing this email? Click here. CAD to UWF Migration - Smart, Easy and Beneficial   With CAD and CTIOS solutions reaching end-of-life and nearing end-of-support, planning your solution migration is critical. Upstream Works can help make migration easy and...

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Upstream Works Blog | May 23, 2017

Chat, AI & Robotics – will it benefit the CX?

The digital transformation is well underway, driven by both customer demand for digital options and an industry-wide commitment to improving CX. According to the 2017 Global Customer Experience Benchmarking Report released by Dimension Data, CX robotics are creating a new...

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E-News | May 9, 2025

Sneak peek of new UWF versions and features. Last UWUC meeting until the Fall.

    Hello from Elizabeth This note is especially for early birds: This is your invitation to mark your calendar for the next Upstream Works User Community (UWUC) meeting on Wednesday June 14, 2017 at 2pm EDT. The UWUC is...

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Upstream Works in the News | May 9, 2017

Upstream Works Software Announces New Partnership with Natilik

Upstream Works and Natilik partner to deliver customer experience solutions for today’s modern contact center Vaughan, Ontario, May 9, 2017 - Upstream Works Software, Ltd., a provider of Omnichannel Contact Center solutions, today announced a new partnership with Natilik, to...

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E-News | May 9, 2025

Get all the Features for Today’s Modern Contact Center Migrate from CAD/ CTIOS to Upstream Works for Finesse

    ​Get all the Features for Today's Modern Contact Center  Migrate from CAD/ CTIOS to Upstream Works for Finesse   With CAD and CTIOS solutions nearing end-of-life and end-of-support, planning your solution migration becomes critical. Upstream Works can help make...

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