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Upstream Works in the News | January 11, 2017

Upstream Works Software Announces New Partnership with PC-1

Upstream Works and PC-1 team up to increase customer engagement and contact center solution options for clients. Vaughan, Ontario, January 11, 2017 - Upstream Works Software, Ltd., a provider of Omnichannel Contact Center solutions, today announced a new partnership with...

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Upstream Works Blog | January 4, 2017

Customer Experience Strategies that will Define 2017

Being able to attract and keep your customer base from defecting to the competition has as much to do with the customer experience you offer as it does with pricing or products. 2017 ushers in a time of cross channel...

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E-News | May 9, 2025

Upstream Works Values Your Feedback

We Value Your Feedback Thank you for being part of our Upstream Works community. Customers often ask us how other Contact Centers are using Upstream Works for Finesse (UWF). To create more dialog, we will be launching an online community...

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E-News | May 9, 2025

Visit Upstream Works – Cisco EMEAR Customer Care Sales Summit 2017

  Join Upstream Works Cisco EMEAR Customer Care Sales Summit 2017 Bedfont Lakes, United Kingdom January 12, 2017 The Cisco EMEAR Customer Collaboration Sales Summit 2017 is the largest, regional customer care event of the year. Join us in this...

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Upstream Works in the News | December 16, 2016

Upstream Works Named One of the Most Promising Cisco Solution Providers 2016

Upstream Works Connects and Simplifies the Digital Customer Experience Vaughan, Ontario, December 15 2016 - Upstream Works Software, Ltd., a provider of Omnichannel Contact Center solutions, has been recognized as one of the top Cisco Solution Providers by CIOReview. The...

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