Optimize CX With Upstream Works Assist Knowledge Management

Rich Contextual Guidance and Intuitive Self-Service

Request a Demo

Get the Right Answer Every Time with
Upstream Works Assist Knowledge Management

Upstream Works Assist knowledge management provides contact center agents with quick and accurate information, while adding an easy-to-use self-service option for customers. Improve CX with collaborative and shareable information that can be accessed on any channel across the enterprise, leading to faster resolutions and satisfied customers.