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October 4, 2022

“I travel a lot for business, and it’s got to the point where it’s really not fun anymore. It’s one airport after another, with no opportunity to actually enjoy the cities I’m traveling to. That all changed with my last...

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October 4, 2022

“Have you ever been so completely blown away by “above and beyond” customer service? Well I have, and I’m sure that this story is going to win your contest. I had been shopping around for a vacation destination….”

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October 4, 2022

“I was having issues with my WiFi. I had recently put in a new router. I am completely dependent on being online as part of my job. Since I don’t like to waste time, I got onto my provider’s home...

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October 4, 2022

Improve CX infographic

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November 28, 2016

Upstream Works Receives 2016 Industry Champion Award

VAUGHAN, ON, November 28, 2016 – Upstream Works Software, Ltd., a provider of Omnichannel Contact Center solutions, announced today that ContactCenterWorld.com, the Global Association for Contact Center Best Practices and Networking, has named Upstream Works as a 2016 Company Award...

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