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June 29, 2023

Become Enterprise-Ready with AI

Artificial intelligence (AI) is a hot topic across industries as companies and consumers adopt the seemingly new and buzzworthy technology. Contact centers are no exception as leaders have been adopting AI applications like chatbots to streamline interactions and provide better...

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September 24, 2023

On-Demand Webinar: Supercharge CX & Evolve Your Cisco Contact Center

Supercharge CX & Evolve Your Cisco Contact Center On-Demand Webinar Watch our joint webinar with Cisco to learn how our solutions can help you transform your contact center and leverage existing and new technology like AI with a flexible cloud...

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September 24, 2023

On-Demand Webinar: Helping AI Help Agents With AI Application Integrations

Watch our on-demand demo webinar to learn how contact centers can innovate and automate with AI application integrations and evolve with cloud migration flexibility.

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September 24, 2023

Upstream Works Achieves SOC 2 Designation

Achieving this certification demonstrates that our solutions ensure enterprise-level security with the highest standards of compliance.

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September 24, 2023

Frost & Sullivan Customer Value Leadership Award

Upstream Works applauded for Improving Productivity, Agent Experience, and Customer Experience and Value.

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