EXPERIENCE UPSTREAM WORKS
FOR AMAZON CONNECT

Upstream Works for Amazon Connect (UWA) is a cloud-based contact center solution that is optimized for enterprises. Improve performance and personalize engagements with a unified desktop, digital channels, seamless integrations, and the flexibility to easily scale and grow.

We Offer

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A Unified Agent Desktop
Omnichannel Flexibility
Personalized Engagements
Seamless Integrations
Team Management
Reports and Analytics
Enterprise-Class Solutions

Contact us to learn how Upstream Works can help transform your Amazon Connect contact center.