Upstream Works Webinars
Upcoming Webinar
Enterprise-Grade Agentic AI: What It Means for Your CX
Jeff Palmer, Chief Revenue Officer, and Oliver Common, AI Lead, show how agentic AI reshapes customer and employee experiences, and what it takes for enterprise teams to move from exploring AI to deploying it.
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Webinar
Transform CX: AI & Digital Innovation for Instant Human-AI Engagements
Discover how leading organizations harness AI, video and digital channels to redefine workflows, elevate CX, and deliver measurable results across on-premise and cloud contact centers.
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Webinar
Helping AI Help Agents with AI Application Integrations
Watch this webinar to learn how organizations can innovate and automate with AI application integrations to improve agent and customer experiences and overall operations.
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Webinar
Optimize AI, Video Engagements & Webex Contact Center
Join us for a demo webinar to see our new features that help contact centers optimize AI, personalize CX with Webex Video solutions, and our new platform offering, Upstream Works on Webex Contact Center (UWW).
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Webinar
On-Demand Webinar: Instant, On-Demand CX with AgentNow
Explore AgentNow and learn how it enables instant, on-demand support via live video, voice and chat. See it in action and discover how United Airlines utilizes AgentNow to transform day-of-travel experiences.
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