Experience Upstream Works for Amazon Connect

Upstream Works for Amazon Connect (UWA) is a cloud contact center solution that is optimized for enterprises. Improve performance and personalize engagements with a unified desktop, digital channels, seamless integrations, and the flexibility to easily scale and grow.

We Offer

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Unified Agent Desktop

Omnichannel Flexibility

Personalized Engagements

Seamless Integrations

Team Management

Reports and Analytics

Tailored for Enterprises

Contact Us to learn how Upstream Works can help transform your Amazon Connect contact center.