Upstream Works Advanced Enterprise-Ready Solutions on Cisco Finesse and Webex Contact Center
Watch this on-demand demo webinar to see our new features that help contact centers optimize AI, personalize CX with Webex Video solutions, and our new platform offering, Upstream Works on Webex Contact Center (UWW).
During the webinar, we’ll cover:
- How to Optimize AI with our Bot Experimentation Framework and Chatbot capabilities
- The new Omnichannel Dashboard and KPIs that enable quick visibility and fast action
- Better real-time engagements with Webex Connect and Webex Video solutions
- Ease of migration with our new platform offering on Webex Contact Center