upstreamworks.com
  • Demo
  • Customer Login
  • Partner Login
  • Contact us
  • Products
    • All Products
    • Agent Desktop
    • AgentNow Video CX
    • Supervisor Desktop
    • Digital Desktop
    • AI & Automation
      • AI & Automation Solutions
      • AI Ecosystem
      • Omni AI Hub
    • Application Integrations
    • Assist Knowledge
    • Omnichannel CX
    • Analytics & Reporting
  • Solutions
    • All Platforms
    • Amazon Connect
    • Cisco Enterprise
    • Digital Solutions
    • Webex Contact Center
    • Healthcare Solutions
    • Security & Compliance
  • Resources
    • All Resources
    • Blog
    • Customer Stories
    • Demos & Videos
    • Events
    • Glossary
    • Podcasts
    • Roles
    • Webinars
    • Reports & Insights
  • Support
    • Support & Services
    • Subscription Agreement
      & Activation
    • Professional Services
    • Training
  • Partners
    • All Partners
    • Become A Partner
  • About Us
    • Company
    • Contact us
    • Awards
    • Leadership
    • Careers
    • News
  • Home
  • Products
    • All Products
    • Agent Desktop
    • AgentNow Video CX
    • AgentNow on Azure
    • AgentNow on Webex
    • Supervisor Desktop
    • Digital Desktop
    • AI & Automation Solutions
    • AI Ecosystem
    • Omni AI Hub
    • Application Integrations
    • Assist Knowledge
    • Omnichannel CX
    • Analytics & Reporting
  • Platforms
    • All Platforms
    • Amazon Connect
    • Cisco Enterprise
    • Digital Solutions
    • Webex Contact Center
    • Healthcare
    • Security & Compliance
  • Resources
    • All Resources
    • Blog
    • Customer Stories
    • Demos & Videos
    • Events
    • Glossary
    • Podcasts
    • Roles
    • Webinars
    • Reports & Insights
  • Support
    • Support & Services
    • Subscription Agreement & Activation
    • Professional Services
    • Training
    • Notifications
  • Partners
    • All Partners
    • Become A Partner
  • About us
    • Company
    • Contact us
    • Awards
    • Leadership
    • Careers
    • News
  • Partner Portal

Events | July 9, 2025

Presidio Exchange 2025 | September 9-12, 2025 | Philadelphia, PA

We are a proud sponsor of Presidio Exchange in Philadelphia. We look forward to engaging with industry leaders on what's next in the CX landscape and how our partnership with Presidio brings transformative solutions to contact centers.

Read more
Upstream Works Blog | July 9, 2025

Live Video CX: 3 Use Cases You Need to Know

As contact centers race to embrace AI, it’s easy to overlook a channel that hasn’t played a big role in customer experience (CX) until now – video CX. There is a growing use of digital channels, which reflects the broader...

Read more
Press Releases | June 10, 2025

Announcing AgentNow Cloud Suite for Instant CX Built to Fit Your Business

New tiers enable on-demand live video agents and humanized experiences for greater flexibility and enhanced customer support. WOODBRIDGE, ONTARIO (June 10, 2025) – Upstream Works, an omnichannel contact center solutions company, today announced the AgentNow Cloud Suite, adding two new...

Read more
Press Releases | June 3, 2025

Upstream Works Announces Advanced Analytics & Reporting

The Upstream Works Advanced Analytics & Reporting Platform empowers businesses with real-time and historical insights to drive performance, optimize operations and elevate customer experiences. WOODBRIDGE, ONTARIO (June 3, 2025) – Upstream Works, an omnichannel contact center solutions company, today announced...

Read more
Events | July 15, 2025

Paychex Vendor Day | July 15, 2025 | Webster, NY

Upstream Works will be at Paychex Vendor Day on June 15th in Webster, NY! If you're attending, look out for Sabrina Baksh, our VP of Sales, and Franco Clauser, Regional Sales Director — say hello and learn how our latest innovations...

Read more
Page 1 of 1912345Next ›Last »

Products

  • All Products
  • Agent Desktop
  • AgentNow Video CX
  • AgentNow on Azure
  • AgentNow on Webex
  • Supervisor Desktop
  • Digital Desktop
  • AI & Automation Solutions
  • AI Ecosystem
  • Omni AI Hub
  • Application Integrations
  • Assist Knowledge
  • Omnichannel CX
  • Analytics & Reporting

Solutions

  • All Platforms
  • Amazon Connect
  • Cisco Enterprise
  • Digital Solutions
  • Webex Contact Center
  • Healthcare Solutions
  • Security & Compliance

Resources

  • All Resources
  • Blog
  • Customer Stories
  • Demos & Videos
  • Events
  • Glossary
  • Podcasts
  • Reporting and Insights
  • Roles
  • Webinars

Support

  • Support & Services
  • Subscription Agreement & Activation
  • Professional Services
  • Training

Partners

  • All Partners
  • Become A Partner

About Us

  • Company
  • Contact us
  • Awards
  • Leadership
  • News
  • Careers
  • Privacy Statement

© 2025 Upstream Works All Rights Reserved.

  • Company
  • Contact us
  • Awards
  • Leadership
  • News
  • Careers
  • Privacy Statement