See How Upstream Works Assist Knowledge Management Improves CX

Upstream Works Assist knowledge management provides contact center agents with quick and accurate information while adding an easy-to-use self-service option for customers. Improve CX with collaborative and shareable information that can be accessed on any channel across the enterprise, leading to faster resolutions and more satisfied customers.

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At Upstream Works, we’re redefining the customer experience – for you, your customers, for all of us.