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Demo Spotlight: Assist Knowledge Management and Guidance

We explore the Upstream Works Assist knowledge base that helps to optimize engagements with fast and easy resolutions.

Hear from our Solution Engineers who will show you how to get the most out of Upstream Works Assist.

Our Webinar Speaker:

Matthew Felix, Solutions Engineer – NA
Upstream Works Software

Matthew takes a consultative solutions approach to designing compelling contact center solutions that meet client needs and optimize business value.

Watch on Demand

Products

  • Single Agent Desktop
  • Digital Desktop
  • Reports and Analytics
  • Application Integration
  • Supervisor Desktop
  • Assist Knowledge
  • Omnichannel CX

Platforms

  • Amazon Connect
  • Cisco Enterprise
  • Digital Solutions

Resources

  • Blog
  • Customer Stories
  • Demos and Videos
  • Events
  • Glossary
  • Podcasts
  • Roles
  • Webinars
  • Whitepapers

Support

  • Professional Services

Partners

  • Become A Partner

About Us

  • Contact us
  • Leadership
  • Careers
  • Awards
  • News

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