Upstream Works
  • Demo
  • Customer Login
  • Partner Login
  • Contact us
  • Products
    • All Products
    • Agent Desktop
    • Supervisor Desktop
    • Digital Desktop
    • AI Application Integrations
    • Application Integrations
    • Assist Knowledge
    • Omnichannel CX
    • Reports and Analytics
  • Solutions
    • All Platforms
    • AI Ecosystem
    • Amazon Connect
    • Cisco Enterprise
    • Digital Solutions
    • Healthcare Solutions
    • Security and Compliance
    • Webex Contact Center
  • Resources
    • All Resources
    • Blog
    • Customer Stories
    • Demos and Videos
    • Events
    • Glossary
    • Podcasts
    • Roles
    • Webinars
    • Reports and Insights
  • Support
    • Support and Services
    • Product Activation
    • Professional Services
    • Training
    • Notifications
  • Partners
    • All Partners
    • Become A Partner
  • About us
    • Company
    • Contact us
    • Awards
    • Leadership
    • Careers
    • News
  • Home
  • Products
    • All Products
    • Digital Desktop
    • Application Integrations
    • Assist Knowledge
  • Platforms
    • All Platforms
    • AI Ecosystem
    • Amazon Connect
    • Cisco Enterprise
    • Digital Solutions
  • Resources
    • All Resources
    • Blog
    • Customer Stories
    • Demos and Videos
    • Glossary
    • Podcasts
    • Roles
    • Upstream Whitepapers
    • Webinars
  • Support
    • Support And Services
    • Professional Services
  • Partners
    • All Partners
    • Become A Partner
  • About us
    • Company
    • Contact us
    • Awards
    • Leadership
    • Careers
    • News
  • 1.905.660.0969
  • Partner Portal

Make an Impact: Business Impact Assessment Program

Build a better business case for CX transformation with the Upstream Works Business Impact Assessment (BIA) program. In this webinar, we introduce this complimentary service which helps businesses understand the current state of their CX operations, and the measurable impact of implementing Upstream Works for Finesse (UWF).

Rob McDougall, CEO and President, Upstream Works Software, discusses how to:

  • Increase agent success and productivity
  • Reduce customer effort and costly transfers
  • Mitigate risk and losses with fraud prevention
  • Gain efficiencies with smart integrations
  • Grow customer value and loyalty

Watch on Demand

Products

  • All Products
  • Agent Desktop
  • Supervisor Desktop
  • Digital Desktop
  • AI Application Integrations
  • Application Integrations
  • Assist Knowledge
  • Omnichannel CX
  • Reports and Analytics

Solutions

  • All Platforms
  • AI Ecosystem
  • Amazon Connect
  • Cisco Enterprise
  • Digital Solutions
  • Healthcare Solutions
  • Security and Compliance
  • Webex Contact Center

Resources

  • All Resources
  • Blog
  • Customer Stories
  • Demos and Videos
  • Events
  • Glossary
  • Podcasts
  • Roles
  • Webinars
  • Reports and Insights

Support

  • Support and Services
  • Product Activation
  • Professional Services
  • Training
  • Notifications

Partners

  • All Partners
  • Become A Partner

About Us

  • Company
  • Contact us
  • Awards
  • Leadership
  • News
  • Careers
  • Privacy Statement

© 2023 Upstream Works All Rights Reserved.

  • Company
  • Contact us
  • Awards
  • Leadership
  • News
  • Careers
  • Privacy Statement