CIO Review selects Upstream Works SoftwareFor 20 Most Promising Contact Center Technology Solution providers

CIO Review selects Upstream Works Software for 20 Most Promising Contact Center Technology Solution Providers

Annual list showcases the 20 Most Promising Contact Center Technology Solution Providers; Upstream Works Software makes it to CIOReview’s top Contact Center Technology Solution Providers list for its expertise in Contact Center Performance Management and Analytics solution.

FREMONT, CA – December 15, 2014 – CIO Review (www.cioreview.com) has chosen Upstream Works Software (upstreamworks.com) for its 20 Most Promising Contact Center Technology Solution Providers. The positioning is based on evaluation of Upstream Works Software’s capabilities in providing Contact Center Management and Analytics solution. The annual list of companies is selected by a panel of experts and members of CIOReview’s editorial board to recognize and promote technology entrepreneurship. “Upstream Works Software has been on our radar for some time for stirring a revolution in the Contact Center technology space, and we are happy to showcase them this year due to their continuing excellence in delivering top-notch technology-driven solutions,” said Harvi Sachar, Publisher and Founder, CIOReview. “Upstream Works Software’s solutions continued to break new ground within the past year, benefiting its customers around the globe, and we’re excited to have them featured on our top companies list.”

“Upstream Works Software is honored to be recognized by CIO Review’s panel of experts and thought leaders,” said Rob McDougall, President, Upstream Works Software.

About Upstream Works Software   

Upstream Works provides an omnichannel customer experience management solution that tracks and manages customers across every communication channel. With the ability to act on the context of every customer contact, Upstream’s award winning solutions control ongoing costs and help the organization focus their resources in the right place to win the battle for customer loyalty.

About CIOReview

CIOReview constantly endeavors to identify “The Best” in a variety of areas important to tech business. Through nominations and consultations with industry leaders, our editors choose the best in different domains. Contact Center Technology Solution Providers is an annual listing of 20 Most Promising Contact Center Technology Solution Providers in the U.S.

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