Cisco EMEAR Summit – Thank You from Upstream Works


Thank You

Thanks for coming out to see us at the Cisco EMEAR Customer Care Summit 2017. It was great to connect, exchange insights and spend time with all who share our passion for providing outstanding agent and customer experiences.

The team is honoured and thrilled to have been named the Cisco 2017 Most Innovative Technology Partner at the event. We’re excited to work together and build new partnerships to deliver innovative customer care solutions.

As a Cisco Preferred Solution Partner, Upstream Works has industry-leading technology to help you and your customers achieve omnichannel excellence with:

  • Omnichannel strategy development
  • Solutions for challenging integrations
  • Products that deliver powerful capabilities
  • Live product demonstrations

Experience first-hand how Upstream Works connects all CX journeys, channels, interaction history and applications for one seamless, simplified omnichannel solution. We invite you to join us for a personalised product demo to see the full scope of our customer experience solution capabilities. Simply send us a request and we’ll be happy to set up an appointment with one of our solution architects:

Learn more about Upstream Works and explore how our latest omnichannel solutions are transforming customer care. Please contact us with any questions and we’ll be happy to assist.


Andy McDonald | VP & GM EMEA
Upstream Works Software, Ltd. | | +44(0).755.466.3090

See Upstream Works for Finesse (UWF) in action

Upstream Works provides Omnichannel Contact Centre solutions to increase customer engagement and agent success. Upstream Works for Finesse brings the customer journey together with a Single Agent Desktop that seamlessly connects all channels, interactions and applications. Organisations gain actionable insights with full context, Interaction Activity, History and Reporting across the enterprise, enabling a consistently excellent customer experience. |

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