Contact Center Nation – Thank You from Upstream Works


Thank You

Thanks for coming out to see us at Contact Center Nation 2017. It was great to engage with so many like-minded people who share our passion for providing outstanding customer experiences.

At Upstream Works, we’re assisting contact centers worldwide to deliver exceptional, effortless and personalized customer experiences. Upstream Works provides a feature-rich, omnichannel workspace for managing contacts across all channels, including interaction activity, history, and full context.

  • Empower agents with an easy to use, seamless workspace
  • Personalize interactions across all channels
  • Integrate all channels, interactions and applications across the organization
  • Visibility, management simplicity, reporting and analytics across channels
  • Growth platform ​for solution innovation and success​ful service delivery​

We’d like to invite you to a personalized product demo to share the full scope of our customer experience solution capabilities. It’s also a great opportunity to ask about the features and functionality that matter the most to you and your business. Request your personalized demo.

If you have any questions, please contact us and we’ll be happy to assist.


Upstream Works Team

Transforming Agent and Customer Engagements                                                                 

Upstream Works provides Omnichannel Contact Center solutions to increase customer engagement and agent success. Upstream Works for Finesse brings the customer journey together with a Single Agent Desktop that seamlessly connects all channels, interactions and applications. Organizations gain actionable insights with full context, Interaction Activity, History and Reporting across the enterprise, enabling a consistently excellent customer experience.

© 2017 Upstream Works Software, Ltd. All rights reserved. Upstream Works and Upstream Works for Finesse, and their respective logos, are trademarks of Upstream Works Software, Ltd. All other trademarks and logos belong to their respective owners.

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