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Demo Spotlight: Accelerate Digital Transformation with Messaging CX

This Demo Spotlight episode explores the Upstream Works for Finesse (UWF) digital messaging capabilities that allow contact centers to advance CX.

Follow along with our Solutions Engineers as they walk you through how UWF can help you manage conversations across messaging apps like Facebook Messenger, WhatsApp and Twitter DM for more efficient and continuous customer interactions.

Our Webinar Speaker:

Kevin Palmer, Solutions Engineer, EMEA
Upstream Works Software

Kevin takes a consultative solutions approach to designing compelling contact center solutions that meet client needs and optimize business value.

Watch on Demand

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  • Single Agent Desktop
  • Seamless Integration
  • Reports and Analytics
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