Demo Spotlight: Upstream Works Outbound CX Empowers Agent Efficiency

Upstream Works for Finesse (UWF) enables agents to easily optimize omnichannel customer engagements through directory dial, FollowUp and other intuitive features. Omnichannel campaign management integration boosts productivity and enables more meaningful and contextual responses.

See UWF in action as our Solution Engineers give you a first-hand look at how our outbound capabilities help contact centers improve customer engagements.

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At Upstream Works, we’re redefining the customer experience – for you, your customers, for all of us.