Enhanced Agent Desktop for Better Productivity

Demo Spotlight: Enhanced Agent Desktop for Better Productivity

This episode of the Demo Spotlight series explores the Upstream Works for Finesse (UWF) enhanced Agent Desktop, which empowers agents with consistent management of all interactions on any channel. It also provides full visibility to all CX journeys across the enterprise, increasing productivity and customer satisfaction.

Experience UWF first-hand and learn from our Solutions Architects on how the Agent Desktop enables digital transformation and streamlines agents’ workflows.

Our Webinar Speaker:

Darrin Mulligan, VP, Solutions Engineering,
Upstream Works Software

Darrin is a customer contact solutions leader with a proven track record of designing and delivering effective integrated solutions that address the current and future needs of the business.