Upstream Works Events

Join us and experience Upstream Works for Finesse in action

Call Center World 2019

Feb 18-Feb 21, 2019 | Berlin, Germany

Join the Upstream Works’ team in discussing CX strategies and the impacts of CX innovation, digital engagement and AI to strengthen customer experience and improve business outcomes.

Frost & Sullivan Customer Contact East

April 7-10, 2019 | Marco Island, Florida

Upstream Works will be at Frost & Sullivan Customer Contact East. This event is a hub of ideas and industry connections for customer service and customer contact executives who strive to innovate the customer experience.