Experience Upstream Works at Cisco Live 2018, Barcelona
Join Upstream Works at Cisco Live EMEA 2018, where IT superheroes unite to learn, network, collaborate, and inspire.
Upstream Works provides next generation customer engagement solutions to organisations worldwide. The Upstream Works for Finesse (UWF) agent desktop connects all channels, interactions, and applications for a future-proof, flexible contact centre strategy. We help businesses to optimise their existing infrastructure and gain a competitive edge with a game-changing CX offering.
Stop by Pod CP6 in the Cisco Collaboration Partner Village and experience first-hand how UWF enables effortless, dynamic, agent and customer engagement.
We look forward to seeing you there!
Upstream Works provides Omnichannel Contact Centre solutions to increase customer engagement and agent success. Upstream Works for Finesse brings the customer journey together with a Single Agent Desktop that seamlessly connects all channels, interactions and applications. Organisations gain actionable insights with full context, Interaction Activity, History and Reporting across the enterprise, enabling a consistently excellent customer experience.
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