Thank you for your interest in Upstream Works solutions. Click on one of the features on the right to see Upstream Works for Finesse (UWF), Upstream Works for Amazon Connect (UWA) and Upstream Works Desktop (UWD) for digital workers in action as our experts highlight how these features optimize CX and improve operational efficiency.

CRM Integrations

Digital Messaging

Assist Knowledge Management

Co-Browse

Bots & AI

CX Journeys and Interaction History

Outbound CX Capabilities

Video Engage

Email Capabilities

Business Application Integrations