UWF Omnichannel Convenience for a Continuous Customer Experience

In this brief overview, we highlight how Upstream Works for Finesse provides customers with omnichannel convenience, and consistent, continuous service no matter how they choose to reach out. We cover the proactive capabilities powered by full visibility into the customer journey, including related items in queue and full transcripts of previous conversations.

At Upstream Works, we’re redefining the customer experience – for you, your customers, for all of us.