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Demo Spotlight: Reporting and Analytics for Actionable Insights

We explore the Upstream Works Reporting and Analytics capabilities, and how they can provide actionable insights.

Hear from our team of experts who will show you how to get the most out of our Reports and Analytics.

 

Our Webinar Speakers:

Rob McDougall, CEO
Upstream Works Software

Rob is an accomplished contact center leader and catalyst for change with a track record raising industry awareness of first contact resolution for an enhanced agent and customer experience.

 

Darrin Mulligan, VP, Solutions Engineering,
Upstream Works Software

Darrin is a customer contact solutions leader with a proven track record of designing and delivering effective integrated solutions that address the current and future needs of the business.

Watch on Demand

Products

  • Single Agent Desktop
  • Digital Desktop
  • Reports and Analytics
  • Application Integration
  • Supervisor Desktop
  • Assist Knowledge
  • Omnichannel CX

Platforms

  • Amazon Connect
  • Cisco Enterprise
  • Digital Solutions

Resources

  • Blog
  • Customer Stories
  • Demos and Videos
  • Events
  • Glossary
  • Podcasts
  • Roles
  • Webinars
  • Whitepapers

Support

  • Professional Services

Partners

  • Become A Partner

About Us

  • Contact us
  • Leadership
  • Careers
  • Awards
  • News

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