Thank You from Upstream Works – Credit Union Call Center Conference

Thank You

Thanks for coming out to see us at the 2017 Credit Union Call Center Conference. The event was a great opportunity to engage with thought leaders and innovators who share our passion for exceptional member experiences.
Upstream Works provides leading edge member engagement solutions that give credit unions a competitive edge. Our Single Agent Desktop connects all channels, interactions, and applications with management simplicity, improving both the agent and member experience.

  • Improved agent productivity with easy to use, single agent desktop connecting
    all channels
  • Intuitive team collaboration tools for efficient issue resolution and increased agent success
  • Consistent, personalized low effort member experience with Interaction History
    and context
  • Flexible, scalable platform with seamless integration to any business application
    or database
  • Fraud prevention with alerts and cross-channel visibility to reduce risk and improve business outcomes
  • Optimized performance with real-time task management and comprehensive cross-channel reporting

To learn more about how Upstream Works is helping credit unions to deliver connected, effortless digital experiences for members, schedule a personalized product walkthrough with one of our Solution Engineers or contact us for more information.

Upstream Works Team 
Connecting Everything That Matters

partners@upstreamworks.com

Upstream Works provides Omnichannel Contact Center solutions to increase member experience and agent success. Upstream Works for Finesse brings the member journey together with a Single Agent Desktop that seamlessly connects all channels, interactions and applications. Organizations gain actionable insights with full context, Interaction Activity, History and Reporting across the enterprise, enabling a consistently excellent member experience.

www.upstreamworks.com | info@upstreamworks.com

 

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