Thank You from Upstream Works – Credit Union Call Center Conference

Thank You

Thanks for coming out to see us at the 2017 Credit Union Call Center Conference. The event was a great opportunity to engage with thought leaders and innovators who share our passion for exceptional member experiences.
Upstream Works provides leading edge member engagement solutions that give credit unions a competitive edge. Our Single Agent Desktop connects all channels, interactions, and applications with management simplicity, improving both the agent and member experience.

  • Improved agent productivity with easy to use, single agent desktop connecting
    all channels
  • Intuitive team collaboration tools for efficient issue resolution and increased agent success
  • Consistent, personalized low effort member experience with Interaction History
    and context
  • Flexible, scalable platform with seamless integration to any business application
    or database
  • Fraud prevention with alerts and cross-channel visibility to reduce risk and improve business outcomes
  • Optimized performance with real-time task management and comprehensive cross-channel reporting

To learn more about how Upstream Works is helping credit unions to deliver connected, effortless digital experiences for members, schedule a personalized product walkthrough with one of our Solution Engineers or contact us for more information.

Upstream Works Team 
Connecting Everything That Matters

Upstream Works provides Omnichannel Contact Center solutions to increase member experience and agent success. Upstream Works for Finesse brings the member journey together with a Single Agent Desktop that seamlessly connects all channels, interactions and applications. Organizations gain actionable insights with full context, Interaction Activity, History and Reporting across the enterprise, enabling a consistently excellent member experience. |


© 2017 Upstream Works Software, Ltd. All rights reserved. Upstream Works and Upstream Works for Finesse, and their respective logos, are trademarks of Upstream Works Software, Ltd. All other trademarks and logos belong to their respective owners.

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