Upstream Works Named one of 50 Most Valuable Tech Companies

Upstream Works Recognized for Redefining the Customer Experience by Insights Success Magazine

In a special issue, Insights Success Tech 50, Insights Success magazine identifies businesses that are succeeding and winning in a highly competitive industry. Upstream Works is one of the companies identified in the publication as “tech masterminds of the industry who are setting the standards”.

The issue includes an article about Upstream Works in which CEO Rob McDougall shares his insights on how the company is helping contact centers succeed in an evolving market with its leading-edge solutions. Rob discusses:

  • Industry and market challenges
  • Meeting and exceeding customer expectations
  • The impact of the Single Agent Desktop
  • “What’s Hot” in contact centers
  • The journey to success

Read the article here:

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Upstream Works Team