CX Journeys & Interaction History

DEMO WEBINARS ON DEMAND

Give Your Agents Full Visibility of the Customer Journey with Upstream Works

At Upstream Works, we provide tools that allow contact centers to truly personalize CX while getting to know their customers better. This webinar focuses on CX Journeys and Interaction History — see how our features foster deeper connections and greater customer loyalty.

An enhanced Agent Desktop with full visibility of all customer interactions and context-data
Digital channel flexibility
Seamless integrations with business applications and CRMs
Solution flexibility for growth and innovation

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