Omnichannel Cloud Contact Center Solutions for Enterprises
Upstream Works for Amazon Connect
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Get Next-Gen Cloud Solutions with Upstream Works
Upstream Works seamlessly integrates with Amazon Connect, an easy-to-use cloud contact center service. Empower your organization to provide better experiences for customers, agents and managers.
Upstream Works for Amazon Connect (UWA) provides tailored omnichannel solutions that enable contact centers to streamline operations across the enterprise while providing the flexibility to scale as business needs change. Accelerate innovation and digital transformation by getting started today.
Join a Live Demo Session to Learn More
Select one of the dates below to register for a Live Demo session. We look forward to seeing you there!
July 8, 2021 – 11 am PT | 2 pm ET | 7 pm BST
July 15, 2021 – 8 am PT | 11 am ET | 4 pm BST
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End-to-End Solutions
Get started quickly with our fast deployment model and scale as your needs change.
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Omnichannel Flexibility
UWA integrates Amazon Connect voice and Upstream Works digital channels.
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Tailored for Enterprises
UWA offers flexibility for the dynamic needs of enterprise-grade organizations.
The Upstream Works Advantage
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15+ Years of Omnichannel Contact Center Expertise
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65% New Features Developed Based on Customer Needs
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Any Industry: Financial, Insurance, Healthcare, Utilities +
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A Proven Track Record of Successful Solutions