upstreamworks.com
  • Demo
  • Customer Login
  • Partner Login
  • Contact us
  • Products
    • All Products
    • Agent Desktop
    • AgentNow Video CX
    • Supervisor Desktop
    • Digital Desktop
    • AI & Automation
      • AI & Automation Solutions
      • AI Ecosystem
      • Omni AI Hub
    • Application Integrations
    • Assist Knowledge
    • Omnichannel CX
    • Analytics & Reporting
  • Solutions
    • All Platforms
    • Amazon Connect
    • Cisco Enterprise
    • Digital Solutions
    • Webex Contact Center
    • Healthcare Solutions
    • Security & Compliance
  • Resources
    • All Resources
    • Blog
    • Customer Stories
    • Demos & Videos
    • Events
    • Glossary
    • Podcasts
    • Roles
    • Webinars
    • Reports & Insights
  • Support
    • Support & Services
    • Subscription Agreement
      & Activation
    • Professional Services
    • Training
  • Partners
    • All Partners
    • Become A Partner
  • About Us
    • Company
    • Contact us
    • Awards
    • Leadership
    • Careers
    • News
  • Home
  • Products
    • All Products
    • Agent Desktop
    • AgentNow Video CX
    • AgentNow on Azure
    • AgentNow on Webex
    • Supervisor Desktop
    • Digital Desktop
    • AI & Automation Solutions
    • AI Ecosystem
    • Omni AI Hub
    • Application Integrations
    • Assist Knowledge
    • Omnichannel CX
    • Analytics & Reporting
  • Platforms
    • All Platforms
    • Amazon Connect
    • Cisco Enterprise
    • Digital Solutions
    • Webex Contact Center
    • Healthcare
    • Security & Compliance
  • Resources
    • All Resources
    • Blog
    • Customer Stories
    • Demos & Videos
    • Events
    • Glossary
    • Podcasts
    • Roles
    • Webinars
    • Reports & Insights
  • Support
    • Support & Services
    • Subscription Agreement & Activation
    • Professional Services
    • Training
    • Notifications
  • Partners
    • All Partners
    • Become A Partner
  • About us
    • Company
    • Contact us
    • Awards
    • Leadership
    • Careers
    • News
  • Partner Portal

Press Releases | January 4, 2024

Future of Work Agent Experience Award

Upstream Works Receives the Future of Work Agent Experience Award The Upstream Works Desktop is recognized for improving agent and customer experiences. WOODBRIDGE, ONTARIO (January 4, 2024) — Upstream Works, a provider of omnichannel contact center solutions, announced that the...

Read more
Press Releases | November 22, 2023

Today Show & United Airlines Agent on Demand

United Airlines Revolutionizes the Travel Experience with Agent on Demand, Powered by Cisco and Upstream Works Today Show Features United Airlines Agent on Demand Service November 28, 2023 (Woodbridge, ON) – The days before Thanksgiving are amongst the busiest travel...

Read more
Upstream Works Blog | November 16, 2023

Travel Contact Centers & Video Customer Experiences

During the pandemic, video became a must-have communications tool, and it has transformed the way we work. In the workplace, video conferencing is now the standard for distributed teams and, for many, video calling has supplanted telephony for one-to-one calls....

Read more
Press Releases | November 8, 2023

Announcing Upstream Works Desktop 6.1 

Upstream Works Leads with Security Advancements and Ease of Management in Contact Center Desktop Solution Upstream Works Desktop 6.1 Improves Security, Optimizes Engagements & Features New Performance Reports WOODBRIDGE, ONTARIO (November 8, 2023) – Upstream Works, an omnichannel contact center...

Read more
Agent seeing laptop
Upstream Works Blog | September 28, 2023

Unlocking the Potential of Generative AI in Contact Centers

By Rob McDougall, CEO, Upstream Works In the rapidly evolving world of customer service, the role of artificial intelligence (AI) has taken on increasing visibility. Within the realm of contact centers, AI can serve as a powerful tool, offering solutions...

Read more
Page 8 of 18« First‹ Previous456789101112Next ›Last »

Products

  • All Products
  • Agent Desktop
  • AgentNow Video CX
  • AgentNow on Azure
  • AgentNow on Webex
  • Supervisor Desktop
  • Digital Desktop
  • AI & Automation Solutions
  • AI Ecosystem
  • Omni AI Hub
  • Application Integrations
  • Assist Knowledge
  • Omnichannel CX
  • Analytics & Reporting

Solutions

  • All Platforms
  • Amazon Connect
  • Cisco Enterprise
  • Digital Solutions
  • Webex Contact Center
  • Healthcare Solutions
  • Security & Compliance

Resources

  • All Resources
  • Blog
  • Customer Stories
  • Demos & Videos
  • Events
  • Glossary
  • Podcasts
  • Reporting and Insights
  • Roles
  • Webinars

Support

  • Support & Services
  • Subscription Agreement & Activation
  • Professional Services
  • Training

Partners

  • All Partners
  • Become A Partner

About Us

  • Company
  • Contact us
  • Awards
  • Leadership
  • News
  • Careers
  • Privacy Statement

© 2025 Upstream Works All Rights Reserved.

  • Company
  • Contact us
  • Awards
  • Leadership
  • News
  • Careers
  • Privacy Statement