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[evc_icon_list][evc_icon_list_item icon_library=”openiconic” text=”Agent-first omnichannel desktop” icon_openiconic=”vc-oi vc-oi-dial” icon_color=”#0777be”][evc_icon_list_item icon_library=”openiconic” text=”Unified view of the customer journey, interactions, and context-data across all channels” icon_openiconic=”vc-oi vc-oi-dial” icon_color=”#0777be”][evc_icon_list_item icon_library=”openiconic” text=”Digital channel flexibility with email, web chat, messaging, social, co-browse, bots, Webex Video, Webex Connect (SMS, WhatsApp, Twitter DM, Facebook Messenger), and AnyTask” icon_openiconic=”vc-oi vc-oi-dial” icon_color=”#0777be”][evc_icon_list_item icon_library=”openiconic” text=”Seamless integrations to AI, business applications and CRMs” icon_openiconic=”vc-oi vc-oi-dial” icon_color=”#0777be”][evc_icon_list_item icon_library=”openiconic” text=”AI-powered Virtual Agent Portal for intelligent agent assistance” icon_openiconic=”vc-oi vc-oi-dial” icon_color=”#0777be”][evc_icon_list_item icon_library=”openiconic” text=”Cloud migration flexibility with a consistent agent experience” icon_openiconic=”vc-oi vc-oi-dial” icon_color=”#0777be”][evc_icon_list_item icon_library=”openiconic” text=”Omnichannel Dashboards and powerful reporting” icon_openiconic=”vc-oi vc-oi-dial” icon_color=”#0777be”][evc_icon_list_item icon_library=”openiconic” text=”Reliable, scalable, secure and SOC 2 compliant” icon_openiconic=”vc-oi vc-oi-dial” icon_color=”#0777be”][evc_icon_list_item icon_library=”openiconic” text=”Convenient customer self-service and continuous engagements” icon_openiconic=”vc-oi vc-oi-dial” icon_color=”#0777be”][/evc_icon_list]