Integrate, and connect peer-to-peer: two reasons to attend UWUC
Hello from Elizabeth
Thank you again for being part of the Upstream Works User Community (UWUC) where we get better, together.
I wanted to let you know about an important UWF User event that is happening in a few weeks. Here are two reasons why you’ll want to attend:
1. Meet peers from Michigan State University Federal Credit Union another Upstream Works for Finesse (UWF) Contact Centre. Hear about their current Operations, how their Member Service has changed post-UWF, and their future plans. The presenters will provide their contact information so you can include them in your professional network.
2. Learn about different kinds of UWF integrations (hint: there are 12!) and what’s required to integrate UWF with your Center’s apps.
See a demo of UWF integration in action, including some brand-new options that your Agents and customers will love. You maybe surprised by how many popular apps UWF is already integrated with.
There will be plenty of time for Q&A as well, so please reserve April 25, 2017 from 1-2 pm EST for the Upstream Works User Community meeting. Invite other on our team to join you: everyone is welcome.
Elizabeth Winter | VP, Customer Success | Upstream Works Software, Ltd.
Upstream Works provides Omnichannel Contact Center software to increase customer engagement and agent success. Upstream Works for Finesse brings the customer journey together with a Single Agent Desktop connecting all channels, interactions and applications with Interaction Activity, History and Management Simplicity, enabling customer service excellence.
© 2017 Upstream Works Software, Ltd. All rights reserved. Upstream Works and Upstream Works for Finesse, and their respective logos, are trademarks of Upstream Works Software, Ltd. All other trademarks and logos belong to their respective owners.
If you no longer wish to receive these emails, you may unsubscribe at any time.