A Practical Guide to AI, Automation & Innovation

Join Cisco and Upstream Works on the Innovate Tour for informative breakfast sessions. Our experts will meet with partners, Cisco clients, and senior decision-makers to offer A Practical Guide to Using Agnostic AI Applications in the Contact Center  and will discuss how Cisco contact centers can innovate and evolve for better engagements.

AI and Automation – Hear how multiple advanced AI application integrations successfully automate and streamline agent workflows without silos. Discuss considerations for measuring the impact of your AI integrations.

Cloud Migration Flexibility – Learn how you can achieve solution and cloud migration flexibility while protecting your investments and transforming CX – with a consistent agent desktop experience across platforms.

Featured Speaker:

Rob-Circle-2-2022

Rob McDougall, CEO, Upstream Works 

Rob is a contact center innovator with a passion for simplifying and improving the agent experience. During the Innovate Tour, he will highlight how Cisco contact centers can utilize AI application integrations to support agents and transform CX while innovating with digital transformation.

Innovate Tour Details: Cities, Addresses & Times

Location

Room – Opus One
260 East Tasman Drive, San Jose, California 95134 United States
Date: Tuesday, September 6, 2022
Time: 8am – 9am

Location

Cisco Systems

130 Theory Ste 100, Irvine, CA 92617

Date: Wednesday, September 7, 2022

Time: 8am – 9am

Location

Cisco Systems

1899 Wynkoop Street Suite 600 Denver, Colorado 80202 United States

Date: Thursday, September 8, 2022

Time: 8am – 9am

Location

DoubleTree by Hilton Omaha Southwest

3650 S 72nd St, Omaha, NE 68124, United States

Date: Friday, September 9, 2022

Time: 8am – 9am

Location

Cisco Systems – Merchandise Mart

433 W Van Buren St, Chicago, IL 60607

Date: Monday, September 12, 2022

Time: 8am – 9am

Location

Homewood Suites St. Louis Park, MN.

5305 Wayzata Boulevard
Saint Louis Park, Minnesota, MN 55416, USA

Date: Tuesday, September 13, 2022

Time: 8am – 9am

Location

Cisco Systems – Ariel Room

Cisco Building 

2300 E President George Bush Hwy, Richardson, TX 75082, United States

Date: Wednesday, September 14, 2022

Time: 8am – 9am

Location

Courtyard By Marriott Tampa Westshore/Airport

3805 West Cypress Tampa, FL 33607 USA

Date: Thursday, September 15, 2022

Time: 8am – 9am

Location

DoubleTree by Hilton Hotel Atlanta – Roswell

Goulding A Conference Room

1075 Holcomb Bridge Rd, Roswell, GA 30076, United States

Date: Friday, September 16, 2022

Time: 8am – 9am

Location

Cisco Systems – George Washington Conference room, 9th floor

PENN 1, 1 Pennsylvania Plaza, New York, NY 10119, United States

Date: Monday, September 19, 2022

Time: 8am – 9am

Location

Cisco Systems

125 High St Floor 17, Boston, MA 02110

Date: Tuesday, September 20, 2022

Time: 8am – 9am

Location

Cisco Systems

13600 Dulles Technology Dr, Herndon, VA 20171

Date: Wednesday, September 21, 2022

Time: 8am – 9am

Location

Cisco Systems – Park House

16-18 Finsbury Circus, London EC2M 7EB

Date: Wednesday, September 21, 2022

Time: 9:30am – 11am

Location

Cisco Systems – Netherlands

Haarlerbergweg 13-19, 1101 CH Amsterdam-Zuidoost, Netherlands

Date: Thursday, September 22, 2022

Time: 9:30am – 11am

Register Now!

Contact us at ciscoinnovate@upstreamworks.com if you have any questions or would like more information.