A Practical Guide to AI, Automation & Innovation
Join Cisco and Upstream Works on the Innovate Tour for informative breakfast sessions. Our experts will meet with partners, Cisco clients, and senior decision-makers to offer A Practical Guide to Using Agnostic AI Applications in the Contact Center and will discuss how Cisco contact centers can innovate and evolve for better engagements.
AI and Automation – Hear how multiple advanced AI application integrations successfully automate and streamline agent workflows without silos. Discuss considerations for measuring the impact of your AI integrations.
Cloud Migration Flexibility – Learn how you can achieve solution and cloud migration flexibility while protecting your investments and transforming CX – with a consistent agent desktop experience across platforms.