Upstream Works Recognized as one of Canada’s Top Small & Medium Employers for 2018

Vaughan, ON, April 13, 2018 Upstream Works Software Ltd., a provider of Omnichannel Contact Center solutions, announced today that Mediacorp Canada Inc. has named Upstream Works as one of Canada’s Top Small & Medium Employers for 2018.

Now in its 5th year, Canada’s Top Small & Medium Employers is an editorial competition that recognizes the small and medium enterprises (SMEs) with the nation’s best workplaces and forward-thinking human resources policies. Employers are compared to other organizations in their industry to determine which offer the most progressive and forward-thinking programs.

“It really is like finding the Holy Grail,” says Richard Yerema, Managing Editor of the Canada’s Top 100 Employers project at Mediacorp Canada Inc. “These employers offer fun, interesting, engaged workplaces where you can still get benefits. It’s an attractive combination for employees looking to get the best of both worlds.”

Upstream Works provides a flexible workplace and encourages innovation in an agile work environment. Training programs, comprehensive benefits, employee stock ownership plan, hackathons, generous referral bonuses, and family-friendly social events all provide opportunities for growth, skill development, and work-life balance. Specific reasons for the selection of Upstream Works are outlined here.

“Companies are made up of people and we’ve been fortunate to develop a great team. We’re proud to offer an environment that is dynamic, collaborative, and supportive of every individual’s efforts and achievements,” said Rob McDougall, President and CEO, Upstream Works.  “We’re pleased to be recognized not only as a great place to work, but as an even better place to build a rewarding career.”

About Upstream Works
Upstream Works provides best-in-class Omnichannel Contact Center software with a Single Agent Desktop and management simplicity that seamlessly integrates all channels, interactions and applications for increased customer engagement and agent success. For over 15 years, organizations around the world and across industries have benefited from Upstream Works’ experience and expertise, gaining operational efficiencies and transforming the customer experience.
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About Mediacorp
Founded in 1992, Mediacorp Canada Inc. is the nation’s largest publisher of employment periodicals. Since 1999, the Toronto-based publisher has managed the Canada’s Top 100 Employers project, which includes 18 other regional and special-interest editorial competitions that reach over 13 million Canadians annually through a variety of magazine and newspaper partners. Mediacorp also operates, the largest Canadian job search engine, which includes editorial reviews from the Canada’s Top 100 Employers project and is now used by 7 million users in Canada each year. Together with Willis Towers Watson, Mediacorp also hosts the Top Employer Summit, Canada’s largest conference for senior-level HR professionals.


For more information, contact:
Janice Keay, VP, Marketing, Upstream Works
905.660.0969 x397,