Upstream Works at Enterprise Connect Orlando

Upstream Works to Showcase Solutions with Cisco at Enterprise Connect in Orlando

Woodbridge, Ontario, March 18, 2019 – Upstream Works Software today announced it will be demonstrating its Cisco SolutionsPlus offerings at Enterprise Connect in Orlando, March 18-21, 2019.  The four-day event provides in-depth, objective expertise on emerging technologies that are impacting enterprise communications and collaboration. Enterprise Connect offers 60+ conference sessions, and over 200 exhibitors.

Together, Cisco and Upstream Works will showcase connected, intelligent customer journeys that transform contact centers from reactive to proactive and predictive customer care centers. Upstream Works Cisco SolutionsPlus offerings are designed and built for flexibility, seamless integration, and future-proof innovation.  

Upstream Works specializes in helping organizations improve the agent and customer experience across the customer journey, while increasing operational efficiencies and performance. With a Single Agent Desktop connecting all channels, interactions and applications across the enterprise, businesses gain flexibility and control with easy to use tools, full visibility, and consistent reporting across voice and all digital channels. Learn more.

About Upstream Works

Upstream Works provides best-in-class Omnichannel Contact Center software to increase agent success and customer engagement. We bring the customer journey together across all channels, interactions and applications with management simplicity and desktop elegance. For over 15 years, organizations around the world and across industries have benefited from Upstream Works’ experience and expertise, gaining operational efficiency and transforming the connected customer experience.

See UWF in action at www.upstreamworks.com or request a personal demo at demorequest@upstreamworks.com.

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For more information, contact:
Janice Keay, VP, Marketing, Upstream Works Software Ltd.
905.660.0969 x 4397, jkeay@upstreamworks.com

 

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