Upstream Works Desktop 5.0 Overview

Upstream Works Desktop 5.0 features enhanced AI application integrations to power agent assistance and intelligent CX. See the agent desktop in action, including the AI-powered Virtual Agent Portal for agent assistance, Chatbot and Chatbot escalations, Unified Digital Messaging, and Chatbot reports and analytics.

At Upstream Works, we’re redefining the customer experience – for you, your customers, for all of us. 

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