Upstream Works Webinar featuring Ventana Research: Getting Omnichannel Right – Are you ready for lower TCO and greater customer loyalty?
Are you ready for lower TCO and greater customer loyalty?
Thursday, March 2, 2017
11–12pm PST | 2–3pm EST
Join Upstream Works President and CEO, Rob McDougall and Ventana Research Analyst, Richard Snow as they show how to overcome barriers to CX excellence in 2017.
✔ Your questions answered by Industry experts
✔ Why the Single Agent Desktop is pivotal in 2017
✔ Overcoming barriers to CX excellence
✔ Winning the business of the 2017 customer
✔ Real CX transformations in action
Upstream Works provides best-in-class Omnichannel Contact Center software to increase customer engagement and agent success. We bring the customer journey together for all channels, interactions, applications and platforms with a single agent desktop and management simplicity. Organizations worldwide benefit from Upstream Works solutions, connecting and transforming every customer experience.
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