Upstream Works Webinar featuring Ventana Research: Getting Omnichannel Right – Are you ready for lower TCO and greater customer loyalty?


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Are you ready for lower TCO and greater customer loyalty?

Thursday, March 2, 2017
11–12pm PST | 2–3pm EST



Join Upstream Works President and CEO, Rob McDougall and Ventana Research Analyst, Richard Snow as they show how to overcome barriers to CX excellence in 2017.

✔   Your questions answered by Industry experts

✔   Why the Single Agent Desktop is pivotal in 2017

✔   Overcoming barriers to CX excellence

✔   Winning the business of the 2017 customer

✔   Real CX transformations in action

With Thanks,
Upstream Works Team

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Upstream Works provides best-in-class Omnichannel Contact Center software to increase customer engagement and agent success. We bring the customer journey together for all channels, interactions, applications and platforms with a single agent desktop and management simplicity. Organizations worldwide benefit from Upstream Works solutions, connecting and transforming every customer experience. |

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