Upstream Works – Thank You


Thank You

Thanks for joining us at Cisco Americas Customer Care Summit and for helping make the event such a success. It was a great opportunity to engage with all who share our passion for outstanding customer care.

At Upstream Works, we’re focused on assisting contact centers worldwide to increase agent success and deliver exceptional customer experiences. As a Cisco Preferred Solution Partner, we have industry leading technology and a global footprint. We’re committed to delivering a partner experience that is responsive, collaborative and profitable.

As a reminder, our team is here to help you win with joint engagements, demos, proposals, SOWs and quotes. Get all the information you need on our Partner Portal – register deals to qualify for preferred pricing, access presentations, documentation, videos and webinars. We welcome the opportunity to help you with:

-Omnichannel strategies and challenging integrations

-Powerful solution features and functionality

-Live product walkthroughs

We invite you to view an Upstream Works for Finesse demo, showcasing our single agent desktop which connects all CX journeys, channels, interaction history and applications for one simplified omnichannel experience.If you would like more information about our products, or to schedule a personal product demo with one of our solution architects, please feel free to contact our team at

Upstream Works Team
Connecting Everything That Matters 

Upstream Works provides Omnichannel Contact Center solutions to increase customer engagement and agent success. Upstream Works for Finesse brings the customer journey together with a Single Agent Desktop that seamlessly connects all channels, interactions and applications. Organizations gain actionable insights with full context, Interaction Activity, History and Reporting across the enterprise, enabling a consistently excellent customer experience. |

© 2017 Upstream Works Software, Ltd. All rights reserved. Upstream Works and Upstream Works for Finesse, and their respective logos, are trademarks of Upstream Works Software, Ltd. All other trademarks and logos belong to their respective owners.

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