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predictive customer care

Upstream Works Blog | March 21, 2019

4 Key Strategies for Effective Customer Experience Management

function loadScript(url){ var e = document.createElement("script") e.src = url e.type="text/javascript" document.getElementsByTagName("head")[0].appendChild(e) } loadScript("//widget.aggregage.com/bi/&keyword-LI=n&blog-group=customercontactcentral&keyword-selected-blog-id=0&overwrite-keywords=true&nw=false&widget-form-javascript=true&hide=true&time=" + new Date().getTime() + "&ref=" + document.referrer); When we speak of Customer Experience (CX) and strategies for improving it, we need to clearly define the inherent business...

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